:root{--bg:#f5f7fb;--panel:#fff;--text:#182230;--muted:#667085;--line:#e4e7ec;--accent:#2563eb;--dark:#101828;--danger:#b42318;--ok:#067647}*{box-sizing:border-box}body{margin:0;font:15px/1.5 Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;background:var(--bg);color:var(--text)}a{color:inherit}h1{font-size:30px;margin:0 0 6px}h2{font-size:18px;margin:0 0 14px}.muted{color:var(--muted);margin-top:0}.layout{min-height:100vh;display:grid;grid-template-columns:240px 1fr}.layout>aside{background:var(--dark);color:#fff;position:sticky;top:0;height:100vh;display:flex;flex-direction:column;overflow:hidden;box-sizing:border-box}.brand{font-size:20px;font-weight:800;letter-spacing:-.02em;margin:0 10px 28px}nav{display:grid;gap:6px}nav a{text-decoration:none;padding:10px 12px;border-radius:9px;color:#cbd5e1}nav a:hover,nav a.active{background:#1d2939;color:#fff}main{padding:34px;max-width:1300px;width:100%}.top{display:flex;align-items:center;justify-content:space-between;margin-bottom:24px}.card{background:var(--panel);border:1px solid var(--line);border-radius:14px;padding:20px;box-shadow:0 1px 2px rgba(16,24,40,.03)}.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:20px}.stats .card span{display:block;color:var(--muted);font-size:13px}.stats strong{display:block;font-size:28px;margin-top:8px}.grid2{display:grid;grid-template-columns:1fr 1fr;gap:18px}.module-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}.module-card{display:flex;justify-content:space-between;gap:20px;align-items:center}.table{display:grid}.table>div{display:flex;justify-content:space-between;gap:18px;padding:12px 0;border-bottom:1px solid var(--line)}.table>div:last-child{border-bottom:0}.pill{display:inline-flex;align-items:center;border:1px solid var(--line);border-radius:999px;padding:4px 9px;font-size:12px;background:#fff;color:#344054}label{display:grid;gap:6px;font-weight:600;margin-bottom:14px}input,select{width:100%;padding:11px 12px;border:1px solid #d0d5dd;border-radius:9px;background:#fff;font:inherit}button{border:0;border-radius:9px;background:var(--accent);color:#fff;padding:11px 15px;font:inherit;font-weight:700;cursor:pointer}.secondary{background:#344054}.alert,.success{padding:12px 14px;border-radius:10px;margin:0 0 18px}.alert{background:#fef3f2;color:var(--danger);border:1px solid #fecdca}.success{background:#ecfdf3;color:var(--ok);border:1px solid #abefc6}.auth-shell{min-height:100vh;display:grid;place-items:center;padding:24px}.auth-card{width:min(430px,100%)}.auth-card .brand{color:var(--text);margin:0 0 24px}.narrow{max-width:620px}@media(max-width:800px){.layout{grid-template-columns:1fr}.layout>aside{padding:18px}nav{grid-template-columns:repeat(2,1fr)}main{padding:22px}.stats,.grid2,.module-grid{grid-template-columns:1fr}.module-card{align-items:flex-start}.top{align-items:flex-start}}
.nav-section-label{margin:20px 12px 7px;color:#98a2b3;font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.08em}.nav-section-label:first-of-type{margin-top:0}.modules-label{margin-top:24px}.account-label{margin-top:24px}.module-nav a:before{content:'•';margin-right:8px;color:#667085}.role-admin{background:#eff4ff;border-color:#c7d7fe;color:#3538cd}.role-user{background:#f0f9ff;border-color:#b9e6fe;color:#026aa2}.module-summary{margin-bottom:20px}.chip-row{display:flex;flex-wrap:wrap;gap:9px}.module-chip{display:inline-flex;padding:8px 11px;border:1px solid var(--line);border-radius:9px;text-decoration:none;background:#f9fafb;font-weight:700}.workspace-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-top:18px}.workspace-module{display:grid;gap:5px;padding:18px;border:1px solid var(--line);border-radius:12px;text-decoration:none;background:#fff}.workspace-module:hover{border-color:#98a2b3;box-shadow:0 2px 8px rgba(16,24,40,.06)}.workspace-module span{font-size:13px;color:var(--muted)}.welcome-card{max-width:950px}@media(max-width:800px){.workspace-grid{grid-template-columns:1fr}.nav-section-label{grid-column:1/-1;margin-left:0}.modules-label,.account-label{margin-top:12px}}
textarea{width:100%;padding:11px 12px;border:1px solid #d0d5dd;border-radius:9px;background:#fff;font:inherit;resize:vertical}.button-link{display:inline-flex;align-items:center;justify-content:center;text-decoration:none;border-radius:9px;background:var(--accent);color:#fff;padding:10px 14px;font-weight:700}.secondary-link{background:#344054}.actions{display:flex;gap:8px}.search-row{display:grid;grid-template-columns:1fr auto;gap:10px;margin-bottom:16px}.data-table{border-top:1px solid var(--line)}.data-head,.data-row{display:grid;grid-template-columns:1.4fr 1.2fr .6fr 28px;gap:15px;align-items:center;padding:12px 4px;border-bottom:1px solid var(--line)}.data-head{font-size:12px;font-weight:800;color:var(--muted);text-transform:uppercase}.data-row{text-decoration:none}.data-row:hover{background:#f9fafb}.data-row span:first-child{display:grid}.data-row small{color:var(--muted)}.row-arrow{text-align:right;font-size:24px;color:#98a2b3}.status-dot{display:inline-flex;font-size:12px;font-weight:700;border-radius:999px;padding:4px 8px}.status-dot.is-active{background:#ecfdf3;color:#067647}.status-dot.is-inactive{background:#f2f4f7;color:#475467}.form-card{max-width:920px}.detail-list{margin:0}.detail-list>div{display:grid;grid-template-columns:120px 1fr;gap:14px;padding:10px 0;border-bottom:1px solid var(--line)}.detail-list dt{color:var(--muted)}.detail-list dd{margin:0}.section-gap{margin-top:24px}.preline{white-space:pre-line}.timeline{display:grid;gap:16px}.timeline>div{display:grid;gap:3px;padding-left:15px;border-left:2px solid #d0d5dd}.timeline span{color:#344054}.timeline small{color:var(--muted)}.danger-zone{margin-top:20px;border-color:#fecdca}.danger-button{background:var(--danger)}.empty-state{padding:20px 0;margin:0}@media(max-width:800px){.data-head{display:none}.data-row{grid-template-columns:1fr auto}.data-row>span:nth-child(2),.data-row>span:nth-child(3){grid-column:1}.data-row .row-arrow{grid-column:2;grid-row:1/4}.search-row{grid-template-columns:1fr}.detail-list>div{grid-template-columns:1fr;gap:2px}}
.ticket-stats{grid-template-columns:repeat(4,1fr)}.ticket-filter-row{display:grid;grid-template-columns:minmax(220px,1fr) 190px auto;gap:10px;margin-bottom:16px}.ticket-table{border-top:1px solid var(--line)}.ticket-head,.ticket-row{display:grid;grid-template-columns:1.5fr 1fr .7fr .7fr .9fr 24px;gap:13px;align-items:center;padding:12px 4px;border-bottom:1px solid var(--line)}.ticket-head{font-size:12px;font-weight:800;color:var(--muted);text-transform:uppercase}.ticket-row{text-decoration:none}.ticket-row:hover{background:#f9fafb}.ticket-row>span:first-child{display:grid}.ticket-row small{color:var(--muted)}.ticket-badge{display:inline-flex;border-radius:999px;padding:4px 8px;font-size:12px;font-weight:800;background:#f2f4f7;color:#344054}.status-open{background:#eff8ff;color:#175cd3}.status-pending{background:#fffaeb;color:#b54708}.status-resolved{background:#ecfdf3;color:#067647}.status-closed{background:#f2f4f7;color:#475467}.priority-high{background:#fff6ed;color:#c4320a}.priority-urgent{background:#fef3f2;color:#b42318}.priority-low{background:#f8f9fc;color:#363f72}.ticket-title-line{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.ticket-title-line h1{margin:0}.ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:18px;align-items:start}.ticket-side{background:none;color:inherit;padding:0;display:grid;gap:18px}.ticket-compose{margin-top:18px}.ticket-conversation{display:grid;gap:12px}.ticket-message{border:1px solid var(--line);border-radius:11px;padding:14px;margin-top:12px}.ticket-message p{margin:10px 0 0;white-space:normal}.ticket-message-head{display:flex;justify-content:space-between;gap:12px;align-items:center}.ticket-message-head small{color:var(--muted)}.ticket-message.type-note{background:#fffaeb;border-color:#fedf89}.ticket-message.type-system{background:#f8f9fc;color:#475467}.initial-message{background:#f9fafb}.ticket-meta{margin-top:20px}.ticket-meta>div{grid-template-columns:80px 1fr}@media(max-width:1000px){.ticket-head{display:none}.ticket-row{grid-template-columns:1fr auto}.ticket-row>span:nth-child(2),.ticket-row>span:nth-child(3),.ticket-row>span:nth-child(4),.ticket-row>span:nth-child(5){grid-column:1}.ticket-row .row-arrow{grid-column:2;grid-row:1/6}.ticket-layout{grid-template-columns:1fr}.ticket-side{display:grid;grid-template-columns:1fr 1fr}.ticket-stats{grid-template-columns:repeat(2,1fr)}}@media(max-width:800px){.ticket-filter-row{grid-template-columns:1fr}.ticket-side{grid-template-columns:1fr}.ticket-message-head{align-items:flex-start;flex-direction:column;gap:2px}}
.permissions-block{margin:26px 0 22px;padding-top:20px;border-top:1px solid #e6e9ef}.permission-module{padding:16px 0;border-bottom:1px solid #eef0f4}.permission-module:last-child{border-bottom:0}.permission-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px 18px;margin-top:10px}.check-row{display:flex;align-items:center;gap:8px;margin:0;font-weight:500}.check-row input{width:auto;margin:0}.user-list .user-row{display:flex;justify-content:space-between;align-items:center;padding:14px 0;border-bottom:1px solid #eef0f4;text-decoration:none;color:inherit}.user-list .user-row:last-child{border-bottom:0}.user-list .user-row:hover strong{text-decoration:underline}@media(max-width:700px){.permission-grid{grid-template-columns:1fr}}


/* =========================================================
   DoorFall Desk — Professional UI Layer v4.0
   Presentation-only overrides. No application logic changes.
   ========================================================= */
:root{
  --bg:#eef3f9;
  --panel:#ffffff;
  --panel-soft:#f8fafc;
  --text:#162033;
  --muted:#667085;
  --line:#dbe3ee;
  --line-strong:#cbd5e1;
  --accent:#2563eb;
  --accent-dark:#1d4ed8;
  --accent-soft:#eaf2ff;
  --dark:#0b1630;
  --dark-2:#122343;
  --dark-3:#1c3159;
  --danger:#b42318;
  --danger-soft:#fff1f1;
  --ok:#067647;
  --ok-soft:#eafbf1;
  --warning:#b54708;
  --warning-soft:#fff7e6;
  --purple:#6941c6;
  --purple-soft:#f4f0ff;
  --cyan:#087e8b;
  --cyan-soft:#e9fbfd;
  --shadow-sm:0 2px 8px rgba(15,23,42,.05);
  --shadow-md:0 10px 28px rgba(15,23,42,.08);
  --radius:15px;
}

body{
  background:
    radial-gradient(circle at 100% 0,rgba(37,99,235,.07),transparent 26rem),
    linear-gradient(180deg,#f4f7fb 0,#edf2f8 100%);
  color:var(--text);
}

/* Sidebar / navigation */
.layout{grid-template-columns:252px minmax(0,1fr)}
.layout>aside{
  position:sticky;
  top:0;
  height:100vh;
  overflow-y:auto;
  background:
    radial-gradient(circle at 20% -10%,rgba(59,130,246,.28),transparent 17rem),
    linear-gradient(180deg,var(--dark) 0,#0d1a33 55%,#091327 100%);
  border-right:1px solid rgba(255,255,255,.06);
  box-shadow:8px 0 28px rgba(15,23,42,.08);
  padding:26px 16px;
}
.brand{
  margin:0 10px 25px;
  font-size:21px;
  letter-spacing:-.035em;
  color:#fff;
  display:flex;
  align-items:center;
  gap:9px;
}
.brand:before{
  content:'';
  width:9px;height:9px;border-radius:50%;
  background:#60a5fa;
  box-shadow:0 0 0 5px rgba(96,165,250,.13);
}
nav{gap:5px}
nav a{
  position:relative;
  padding:10px 12px;
  border:1px solid transparent;
  color:#bdc9db;
  font-weight:600;
  transition:background .16s ease,color .16s ease,border-color .16s ease,transform .16s ease;
}
nav a:hover{
  background:rgba(255,255,255,.07);
  color:#fff;
  border-color:rgba(255,255,255,.06);
  transform:translateX(2px);
}
nav a.active{
  background:linear-gradient(90deg,rgba(37,99,235,.34),rgba(59,130,246,.16));
  color:#fff;
  border-color:rgba(96,165,250,.24);
  box-shadow:inset 3px 0 0 #60a5fa;
}
.nav-section-label{
  color:#6f86a8;
  font-size:10px;
  letter-spacing:.12em;
  margin-top:22px;
}
.module-nav a:before{color:#4c6a96}

/* Page canvas / typography */
main{
  max-width:1460px;
  padding:36px 40px 52px;
}
h1{
  font-size:31px;
  line-height:1.18;
  letter-spacing:-.035em;
  color:#101828;
}
h2{
  font-size:19px;
  line-height:1.3;
  letter-spacing:-.015em;
  color:#1d2939;
}
h3{color:#344054}
.top{
  min-height:48px;
  margin-bottom:24px;
  gap:16px;
}
.top>.muted,.top>div>.muted{max-width:760px}
.muted{color:#718096}

/* Cards */
.card{
  border:1px solid rgba(203,213,225,.82);
  border-radius:var(--radius);
  box-shadow:var(--shadow-sm);
  background:
    linear-gradient(180deg,rgba(255,255,255,1) 0%,rgba(252,253,255,1) 100%);
  transition:border-color .16s ease,box-shadow .16s ease,transform .16s ease;
}
a.card:hover,.workspace-module:hover,.module-card:hover{
  border-color:#b8c6dc;
  box-shadow:var(--shadow-md);
}
section.card{margin-bottom:18px}
.card>h2:first-child{
  display:flex;
  align-items:center;
  gap:8px;
}
.card>h2:first-child:before{
  content:'';
  width:4px;height:18px;border-radius:8px;background:var(--accent);
}

/* Dashboard / metric cards */
.stats{gap:15px}
.stats .card{
  position:relative;
  overflow:hidden;
  min-height:112px;
  padding:18px 20px;
  border-top:3px solid #5b8def;
}
.stats .card:after{
  content:'';
  position:absolute;
  width:74px;height:74px;border-radius:50%;
  right:-24px;top:-28px;
  background:rgba(37,99,235,.07);
}
.stats .card:nth-child(4n+2){border-top-color:#16a34a}
.stats .card:nth-child(4n+2):after{background:rgba(22,163,74,.07)}
.stats .card:nth-child(4n+3){border-top-color:#f59e0b}
.stats .card:nth-child(4n+3):after{background:rgba(245,158,11,.08)}
.stats .card:nth-child(4n+4){border-top-color:#8b5cf6}
.stats .card:nth-child(4n+4):after{background:rgba(139,92,246,.07)}
.stats .card span{
  font-size:12px;
  font-weight:700;
  text-transform:uppercase;
  letter-spacing:.045em;
  color:#7a8799;
}
.stats strong{
  color:#162033;
  font-size:30px;
  letter-spacing:-.035em;
}

/* Forms */
label{color:#344054;font-size:14px}
input,select,textarea{
  border:1px solid #cbd5e1;
  border-radius:10px;
  background:#fff;
  color:#1f2937;
  box-shadow:0 1px 2px rgba(15,23,42,.025);
  transition:border-color .16s ease,box-shadow .16s ease,background .16s ease;
}
input:hover,select:hover,textarea:hover{border-color:#aebdd1}
input:focus,select:focus,textarea:focus{
  outline:none;
  border-color:#6694ed;
  box-shadow:0 0 0 3px rgba(37,99,235,.12);
}
input:disabled,select:disabled,textarea:disabled{
  background:#f1f5f9;color:#94a3b8;
}
input[type="checkbox"],input[type="radio"]{accent-color:var(--accent)}

/* Buttons */
button,.button-link{
  border-radius:10px;
  background:linear-gradient(180deg,#3478ef 0,#2563eb 100%);
  box-shadow:0 2px 5px rgba(37,99,235,.18);
  transition:transform .12s ease,box-shadow .12s ease,filter .12s ease;
}
button:hover,.button-link:hover{
  filter:brightness(.98);
  box-shadow:0 5px 12px rgba(37,99,235,.22);
  transform:translateY(-1px);
}
button:active,.button-link:active{transform:translateY(0)}
.secondary,.secondary-link{
  background:linear-gradient(180deg,#475569,#334155);
  box-shadow:0 2px 5px rgba(51,65,85,.13);
}
.danger-button{
  background:linear-gradient(180deg,#d64b42,#b42318);
  box-shadow:0 2px 5px rgba(180,35,24,.16);
}

/* Status / badges */
.pill,.ticket-badge,.status-dot{
  border-width:1px;
  font-weight:750;
  letter-spacing:.005em;
}
.pill{background:#f8fafc;border-color:#d8e0ea;color:#475569}
.status-open{background:#eaf3ff;color:#175cd3;border-color:#bfdbfe}
.status-pending{background:#fff6dd;color:#a15c07;border-color:#fde2a7}
.status-resolved{background:#e8f8ef;color:#067647;border-color:#b7e7c9}
.status-closed{background:#edf1f5;color:#475467;border-color:#d8dee7}
.priority-high{background:#fff0e7;color:#b93815;border-color:#ffd2bb}
.priority-urgent{background:#ffeded;color:#b42318;border-color:#ffc9c5}
.priority-low{background:#f0f1ff;color:#4b4f8f;border-color:#d9dbff}
.role-admin{background:#eeeaff;border-color:#d3cbff;color:#53389e}
.role-user{background:#e8f7ff;border-color:#b7e6fa;color:#026aa2}

/* Tables / rows */
.table>div,.data-row,.ticket-row,.user-list .user-row{
  border-bottom-color:#e6ebf2;
  transition:background .13s ease;
}
.table>div:hover,.data-row:hover,.ticket-row:hover,.user-list .user-row:hover{
  background:#f7faff;
}
.data-head,.ticket-head{
  color:#77859a;
  background:#f8fafc;
  border-radius:8px 8px 0 0;
  padding-left:9px;
  padding-right:9px;
}
.data-row,.ticket-row{padding-left:9px;padding-right:9px}

/* Ticket conversation */
.ticket-message{
  border-color:#dbe4ef;
  border-radius:13px;
  background:#fff;
  box-shadow:0 1px 3px rgba(15,23,42,.035);
}
.ticket-message.type-note{
  background:linear-gradient(180deg,#fff9e8,#fff7dd);
  border-color:#f4d99d;
}
.ticket-message.type-system{
  background:#f4f7fa;
  border-color:#dfe5ec;
}
.initial-message{
  background:linear-gradient(180deg,#f8fbff,#f4f8fd);
  border-color:#d5e3f4;
}
.ticket-side .card{
  box-shadow:0 5px 17px rgba(15,23,42,.055);
}

/* Module cards */
.module-grid{gap:15px}
.module-card{
  min-height:128px;
  padding:20px 21px;
  border-left:4px solid #4f7fea;
}
.module-card:nth-child(4n+2){border-left-color:#16a34a}
.module-card:nth-child(4n+3){border-left-color:#8b5cf6}
.module-card:nth-child(4n+4){border-left-color:#f59e0b}
.module-card h2{margin-bottom:5px}
.module-access-list{margin-top:10px}

/* Workspace */
.workspace-module{
  border-radius:14px;
  padding:19px;
  background:linear-gradient(145deg,#fff,#f8fbff);
  box-shadow:var(--shadow-sm);
}
.workspace-module strong{color:#1e3a5f}

/* Feedback / alerts */
.alert{
  background:linear-gradient(180deg,#fff4f3,#fff0ef);
  border-color:#ffc8c4;
  box-shadow:0 2px 7px rgba(180,35,24,.05);
}
.success{
  background:linear-gradient(180deg,#effcf4,#e9f9f0);
  border-color:#b8e7c8;
  box-shadow:0 2px 7px rgba(6,118,71,.05);
}

/* Auth */
.auth-shell{
  background:
    radial-gradient(circle at 20% 15%,rgba(59,130,246,.16),transparent 23rem),
    radial-gradient(circle at 90% 90%,rgba(139,92,246,.1),transparent 25rem),
    #edf3fa;
}
.auth-card.card{
  box-shadow:0 18px 50px rgba(15,23,42,.13);
  border-color:#d6e0ec;
}
.auth-card .brand{color:#13233d}
.auth-card .brand:before{background:#2563eb}

/* Pagination */
.pagination a{
  background:#fff;
  border-color:#d3dce8;
  color:#475569;
  box-shadow:0 1px 2px rgba(15,23,42,.03);
}
.pagination a:hover{background:#f5f8fd;border-color:#b8c6d9}
.pagination a.active{
  background:linear-gradient(180deg,#3478ef,#2563eb);
  border-color:#2563eb;color:#fff;
  box-shadow:0 3px 8px rgba(37,99,235,.2);
}

/* Rich text */
.df-richtext{
  border-color:#cbd5e1!important;
  border-radius:11px!important;
  box-shadow:0 1px 2px rgba(15,23,42,.03);
}
.df-richtext-toolbar{
  background:linear-gradient(180deg,#f8fafc,#f1f5f9)!important;
}
.df-richtext-toolbar button{
  box-shadow:none!important;
  transform:none!important;
}
.df-richtext-editor:focus{
  box-shadow:inset 0 0 0 2px rgba(37,99,235,.08);
}

/* Danger areas */
.danger-zone{
  background:linear-gradient(180deg,#fffafa,#fff5f5);
  border-color:#f5c2be;
}

/* Scrollbar for sidebar */
.layout>aside::-webkit-scrollbar{width:7px}
.layout>aside::-webkit-scrollbar-track{background:transparent}
.layout>aside::-webkit-scrollbar-thumb{background:#294269;border-radius:10px}

/* Responsive */
@media(max-width:1000px){
  main{padding:30px 26px 44px}
}
@media(max-width:800px){
  body{background:#eef3f9}
  .layout{grid-template-columns:1fr}
  .layout>aside{
    position:relative;height:auto;overflow:visible;
    padding:16px;
    background:linear-gradient(135deg,#0b1630,#142b50);
    box-shadow:0 7px 22px rgba(15,23,42,.12);
  }
  .brand{margin:0 3px 16px}
  nav{grid-template-columns:repeat(2,minmax(0,1fr));gap:6px}
  nav a{background:rgba(255,255,255,.035)}
  main{padding:22px 16px 38px}
  h1{font-size:26px}
  .card{border-radius:13px}
  .stats .card{min-height:96px}
  .top{flex-wrap:wrap}
}

.global-running-timer{display:grid!important;grid-template-columns:10px minmax(0,1fr);gap:10px;margin:18px 4px 8px;padding:11px 12px!important;background:rgba(22,163,74,.13)!important;border:1px solid rgba(74,222,128,.22)!important;border-radius:11px!important;color:#fff!important;text-decoration:none;box-shadow:none!important}
.global-running-timer:hover{background:rgba(22,163,74,.19)!important;transform:none!important}
.global-timer-dot{width:9px;height:9px;border-radius:50%;background:#4ade80;margin-top:5px;box-shadow:0 0 0 4px rgba(74,222,128,.12)}
.global-running-timer>span:last-child{display:flex;flex-direction:column;min-width:0}.global-running-timer small{color:#9fe8bb;font-size:10px;text-transform:uppercase;letter-spacing:.08em;font-style:normal}.global-running-timer strong{font-variant-numeric:tabular-nums;font-size:18px;line-height:1.25}.global-running-timer em{font-size:11px;color:#bcd0c5;font-style:normal;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}


/* Running timer safety indicator */
.global-running-timer-safety{
  margin:14px 10px 4px;
  padding:10px;
  border:1px solid #f1c16c;
  border-left:4px solid #f59e0b;
  border-radius:11px;
  background:linear-gradient(180deg,#fffaf0,#fff6df);
  box-shadow:0 4px 13px rgba(146,94,10,.08);
}
.global-running-timer-label{display:flex;align-items:center;gap:7px;margin-bottom:7px;color:#8b5a08;font-size:11px}
.global-running-timer-safety .global-running-timer{
  display:flex!important;
  align-items:center;
  justify-content:space-between;
  gap:8px;
  padding:0!important;
  background:none!important;
  border:0!important;
  color:#26364d!important;
}
.global-running-timer-safety .global-running-timer>span{display:flex;flex-direction:column;min-width:0}
.global-running-timer-safety .global-running-timer small{font-size:10px;color:#8b5a08;font-weight:800}
.global-running-timer-safety .global-running-timer strong{font-size:17px;font-variant-numeric:tabular-nums;color:#7a4b00}
.global-running-timer-safety .global-running-timer em{font-size:11px;font-style:normal;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:#667085}
.global-running-timer-safety .global-running-timer b{font-size:10px;white-space:nowrap;color:#9a5b06}
.global-timer-manage{display:block;margin-top:7px;font-size:10px;font-weight:750;color:#8b5a08!important;text-decoration:none}
.global-timer-dot{width:8px;height:8px;border-radius:50%;background:#f59e0b;box-shadow:0 0 0 4px rgba(245,158,11,.14);flex:none}


/* Customer Portal branding */
.customer-portal-brand{padding:18px 16px 12px;display:flex;flex-direction:column;gap:10px;align-items:flex-start}
.customer-portal-brand img{display:block;max-width:100%;width:auto;max-height:54px;object-fit:contain;object-position:left center}
.customer-portal-brand strong{font-size:16px;line-height:1.25;color:inherit}


/* Customer Portal usability */
.portal-section-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start;margin-bottom:14px}
.portal-section-head h2{margin-bottom:4px}
.portal-empty-state{display:flex;flex-direction:column;align-items:flex-start;gap:8px;padding:22px 0}
.portal-empty-state p{margin:0 0 4px}
.portal-ticket-list{display:grid}
.portal-ticket-row{display:grid;grid-template-columns:minmax(0,1fr) auto minmax(145px,auto) 18px;gap:14px;align-items:center;padding:14px 0;border-bottom:1px solid var(--line);text-decoration:none;color:inherit}
.portal-ticket-row:last-child{border-bottom:0}
.portal-ticket-row:hover .portal-ticket-main strong{color:var(--accent)}
.portal-ticket-main{display:grid;gap:4px;min-width:0}
.portal-ticket-main strong{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.portal-ticket-main small,.portal-ticket-row time small{color:var(--muted)}
.portal-ticket-row time{display:grid;gap:3px;text-align:right;font-size:13px;white-space:nowrap}
.portal-ticket-arrow{font-size:24px;color:#98a2b3;text-align:right}
.portal-status{display:inline-flex;align-items:center;justify-content:center;border-radius:999px;padding:5px 9px;font-size:12px;font-weight:750;text-transform:capitalize;white-space:nowrap;background:#f2f4f7;color:#475467}
.portal-status-open{background:#ecfdf3;color:#067647}
.portal-status-pending{background:#fffaeb;color:#b54708}
.portal-status-resolved{background:#eff8ff;color:#175cd3}
.portal-status-closed{background:#f2f4f7;color:#475467}
.portal-ticket-meta{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:8px}
.portal-back-link{margin-top:0}
.portal-message{display:grid;gap:10px}
.portal-message-head{display:flex;justify-content:space-between;gap:16px;align-items:baseline}
.portal-message-head small{color:var(--muted);white-space:nowrap}
.portal-search-form{display:grid;grid-template-columns:minmax(0,1fr) auto auto;gap:10px;align-items:end}
.portal-search-form input{margin:0}
@media(max-width:800px){
    .portal-ticket-row{grid-template-columns:minmax(0,1fr) auto;gap:9px 12px}
    .portal-ticket-main{grid-column:1}
    .portal-ticket-row>.portal-status{grid-column:2;grid-row:1}
    .portal-ticket-row time{grid-column:1;text-align:left}
    .portal-ticket-arrow{grid-column:2;grid-row:2}
    .portal-search-form{grid-template-columns:1fr}
    .portal-message-head{align-items:flex-start;flex-direction:column;gap:3px}
}




.sidebar-scroll{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:28px 18px 24px;box-sizing:border-box}
.doorfall-developed-by{flex:0 0 auto;padding:14px 30px 16px;color:#7f8da3;font-size:11px;line-height:1.4;background:var(--dark);border-top:1px solid rgba(255,255,255,.06)}
.doorfall-developed-by a{color:#aeb9c9;text-decoration:none;font-weight:700}
.doorfall-developed-by a:hover{color:#fff}
@media(max-width:800px){
  .layout>aside{position:static;height:auto;overflow:visible}
  .sidebar-scroll{overflow:visible;padding:18px}
  .doorfall-developed-by{padding:14px 30px 18px}
}


/* Slim dark sidebar scrollbar */
.sidebar-scroll{
    scrollbar-width:thin;
    scrollbar-color:#475467 transparent;
}
.sidebar-scroll::-webkit-scrollbar{
    width:5px;
}
.sidebar-scroll::-webkit-scrollbar-track{
    background:transparent;
}
.sidebar-scroll::-webkit-scrollbar-thumb{
    background:#475467;
    border-radius:999px;
}
.sidebar-scroll::-webkit-scrollbar-thumb:hover{
    background:#667085;
}
.sidebar-scroll nav a{
    min-width:0;
    overflow:hidden;
    text-overflow:ellipsis;
    white-space:nowrap;
}


/* Slightly wider desktop sidebar for full module names */
@media(min-width:801px){
    .layout{grid-template-columns:280px 1fr}
    .doorfall-developed-by{width:280px}
}


/* DoorFall Desk sidebar — consolidated accepted layout */
@media(min-width:801px){
  .layout{grid-template-columns:280px minmax(0,1fr)}
  .layout>aside{
    position:sticky !important;
    top:0;
    height:100vh !important;
    overflow:hidden !important;
    padding:0 !important;
    display:flex !important;
    flex-direction:column !important;
    background:var(--dark);
    box-sizing:border-box;
  }
  .sidebar-scroll{
    flex:1 1 auto;
    min-height:0;
    overflow-y:auto !important;
    overflow-x:hidden !important;
    padding:28px 18px 24px;
    box-sizing:border-box;
    scrollbar-width:thin;
    scrollbar-color:#475467 transparent;
  }
  .sidebar-scroll::-webkit-scrollbar{width:5px}
  .sidebar-scroll::-webkit-scrollbar-track{background:transparent}
  .sidebar-scroll::-webkit-scrollbar-thumb{background:#475467;border-radius:999px}
  .sidebar-scroll::-webkit-scrollbar-thumb:hover{background:#667085}
  .sidebar-scroll nav a{
    min-width:0;
    white-space:nowrap;
    overflow:visible;
    text-overflow:clip;
  }
  .doorfall-developed-by{
    position:static !important;
    flex:0 0 auto;
    width:auto !important;
    margin:0 !important;
    padding:14px 30px 16px !important;
    box-sizing:border-box;
    background:var(--dark);
    border-top:1px solid rgba(255,255,255,.06);
    color:#7f8da3;
    font-size:11px;
    line-height:1.4;
    z-index:auto;
  }
}


.admin-license-warning{display:flex;flex-direction:column;gap:3px;margin:0 0 14px;padding:10px 11px;border-radius:9px;background:#7a271a;color:#fff;text-decoration:none;border:1px solid #b54708}
.admin-license-warning strong{font-size:12px}
.admin-license-warning span{font-size:10px;color:#fecdc8;line-height:1.35}
.admin-license-warning:hover{background:#912018}


/* DoorFall Desk public demo */
body{padding-top:42px!important;box-sizing:border-box}
body::before{content:"DOORFALL DESK DEMO  •  Explore freely — changes are not saved";position:fixed;top:0;left:0;right:0;height:42px;display:flex;align-items:center;justify-content:center;padding:0 16px;box-sizing:border-box;background:#17345f;color:#fff;font-size:11px;font-weight:850;letter-spacing:.055em;z-index:9999;box-shadow:0 1px 0 rgba(255,255,255,.08)}
@media(min-width:801px){.layout>aside{top:42px!important;height:calc(100vh - 42px)!important}}
.staff-login-shell,.customer-login-shell{min-height:calc(100vh - 42px)!important}
.demo-save-notice{position:fixed;top:52px;left:50%;transform:translateX(-50%);z-index:10000;padding:9px 13px;border-radius:9px;background:#fff4e5;color:#9a5b06;border:1px solid #f0d29a;font-size:11px;font-weight:800;box-shadow:0 8px 22px rgba(16,24,40,.12)}


.demo-save-notice-customer{position:fixed;top:52px;left:50%;transform:translateX(-50%);z-index:10001;display:flex;align-items:center;gap:8px;padding:10px 14px;border:1px solid #f0c36d;border-radius:10px;background:#fff7e8;color:#7a4b00;box-shadow:0 10px 28px rgba(16,24,40,.14);font-size:12px}
.demo-save-notice-customer strong{font-weight:900}.demo-save-notice-customer span{font-weight:700}
.demo-inline-readonly{margin:0 0 14px;padding:10px 12px;border:1px solid #f0c36d;border-radius:9px;background:#fff8e8;color:#7a4b00;font-size:12px;font-weight:750;line-height:1.45}